flat pack typically comes in one large box and can weight anywhere
from 200kg to 1.2 tonne, depending upon size of the order of
course. In a few cases, the transport companies are unable to
deliver the flat-pack box right to your actual home address
and the box (or its contents) will need to be picked up from
their nearest depot.
is because some of the trucks are pantechs or curtain siders
and they do not have a rear tail-lift and a hand fork lift (to
move the box from inside the truck to tail lift), or the box
is too big to fit normally in the rear of the local delivery
truck (over 2000mm in length with an absolute maximum of 2400mm,
or the box weights over a tonne.
happens in these cases is that the job will be delivered to
the freight companies closest depot to your delivery address
and from there you will need to organise your own means of transport
to get the flat pack to your home.
customers either use their trailer or borrow a friends Ute/rent
a Ute and pick it up from there. In this case the freight company
will then fork lift the box onto your awaiting trailer/Ute and
you can then get it home from there and un-load it at your leisure.
typical kitchen has 300+ individually stacked parts, plus the
hardware and when the box arrives, you will need a battery drill
to remove the screws that attach the top to the rest of the
box, then manually unload the flat pack items.
customers opt to have the box delivered to their work address
rather than their home address as their may be a fork lift available
there for easy unload and storage. Not only that but they don't
need to take any time off work to accept the delivery. From
there they can ‘strip’ the box at their leisure and transport
the flat pack home (or use a work vehicle/their own trailer,
etc to get the job home).
The factory will provide a detailed Shipment
Advice - see example on: SHIPPING
job will be packaged and will leave the factory undamaged -
the Transport driver will see this as it is loaded onto the
If the truck driver notices any damage on the shipment packaging,
they will not accept it (as they may be held liable when it
reaches the other end). A good way to tell if goods have been
miss-handled is by looking at the package when it arrives, as
a broken box or external damage on the box is a good indicator
of miss-handling during shipment -You should note this on your
signed consignment note from the freight company.
Should you wish to organise your own freight transport company,
you are more than welcome to, just remember to allow for some
freight insurance as they could damage it in transit.